First of all, we have to consider how the ticket was purchased before.
If the previous ticket was purchased by one-time payment, then until 20 September 2022 simply renew your KlimaTicket Ö online, by payment slip that you received by letter or at our service points. This way, we can guarantee that you can hold your ticket in your hands in time. If you renew your ticket by 30 June 2023, you will get a 13th KlimaMonat for free!
SEPA direct debit mandate
If the previous ticket was purchased by SEPA direct debit mandate, then feel very comfortable. The SEPA mandate remains in place and we will debit the ticket fee for the new KlimaTicket Ö as usual. The debit will be made in 13 equal monthly installments within the first five working days of each calendar month. If you renew your ticket by 30 June 2023, you will receive a 13th KlimaMonat for free! If the ticket is not to be renewed, then a written objection must be made by the deadline stated in the reminder letter, either by mail or by using the contact form at klimaticket.at/kontakt.
Once we have received your payment and the renewal has been completed, you will receive the invoice by email.